Regions Bank

Reviews

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  I recently visited this bank and received the worst experience ever at regions bank!!! First I pulled up to the outside window and there were two women working Ms. Brenda was the rudest. I sat there for about 5 minutes waiting and noticed the other lady sitting at the computer trying to avoid eye contact! When I knocked on the glass Ms.Brenda can to the window and I asked her why the other banker could not greet us or simply acknowledge me to give me a withdrawal form? And she replied she was busy (but it clearly takes two seconds to greet a customer) that was the first issue. The second issue occurred when it was time for me to do my withdrawal after I had spoken with her about my concern with her customer service skills (12 minutes now and I am the only car) Ms. Brenda claims her systems are acting crazy, but they where fine on the first two cars that left 5 minutes before me. The moral of the story is the bank has the worst customer service in Regions and then instead of fixing the problem the banker got mad (moved slower and lied on the machine)which led to me waiting a whole 20 minutes to make an withdrawal (still being the only car there). Please do better Regions
  By jerricka pinson, August 29, 2017

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