The Ashton Real Estate Group of RE/MAX Advantage

Reviews

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  Angela Durr is a realtor with The Ashton Real Estate Group Re/MAX. What really made me mad is after she lost the listing of my home she tried to gossip about me to my current realtor. I find that so unprofessional and immature. She is a liability to RE/MAX. I will file a complaint with the Tennessee Department of Commerce for the several incompetent things she did while she had my home and then she refused to take my listing down for several days even after I told her in writing thru text messages and emails to delist my home with Ashton Re/Max. I had to contact her broker to let them know what she was doing and how she refused to take my home down off of the MLS. She listed my home for over 60 days and I never once met her or any one with this RE/MAX group. My home was shown over 20 times and each time either a door was left unlocked, floors were tracked with dirt, muddy shoes prints and then once two toilets were used with the seat up and urine in the toilets right after a showing. Even when I stated a realtor had to be present to see the home, the doors were still left unlocked and wet shoe prints were still throughout my home after each showing. Angela Durr listed my home with the incorrect subdivision name and property tax that was $3500 higher. I told her about this and she argued with me that I was wrong and this was from the county. After I presented proof she then changed it. She would not investigate to find out the correct information. I had to do so. Save yourself some trouble and steer away from Ashton Re/max, especially Angela Durr.
  By Matt Marty, November 12, 2017
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  John Gilbert through the Re/Max elite group provided an amazing service in helping us find a home of our dreams. It was quite a journey involving the beginnings of construction, selection meetings, many, many emails/phone calls, and then finding the right house. He was incredibly knowledgeable in the process, providers and solutions to issues. He was always prepared and super pleasant to work with! John Gilbert should win realtor of the year for his work with us! We began the process of buying a home in the construction world back in April. We picked the lot, sat through the meetings, made the selections and then found out the company was out of money! He guided us through the process of getting out of that contract in a legal manner. We would have been completely lost and in a REALLY bad situation if we had not had John with us. We are so thankful to have made contact with John through the Ashton website and started looking at houses with him. He was amazing at handling tough situations that were really uncomfortable for me. He was able to say what needed to be said and be completely professional the entire time. He made more phone calls and sent more emails than we can even count! John was always more than ready to help in any way he could. If he wasn't directly able to answer a question or provide a service, he always found the answer or someone who could. Once out of our construction contract in early November, John knew our likes and dislikes and helped us quickly find the perfect house for us! He handled communication with the other realtor perfectly! We closed 3 weeks after we put the offer on the house! We were so excited to be in a new home for the holidays after such a nightmare of a situation with the bad builder. Even since closing, we still talk to John. We were so excited to have had someone so wonderful be with us on this journey and find a friend out of it all! Thanks again, John!
  By Amy Bowman, October 01, 2017
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  We were first time home buyers and were blessed to come across our realtor Shaun Cavanaugh. We did not have a lot of cash and were limited to certain zip codes but this was no obstacle. From day one through the end Shaun provided the absolute best customer service. He was extremely professional and knowledgeable. We were clueless on what to do and instead of taking advantage of us he found every possible way to help us and make the process easier. He was never annoyed and available 7 days a week. Shaun himself was one of the best parts about the home buying process and I cannot imagine having someone else. Will use again and would recommend to anyone with full confidence. Thanks for everything!
  By Shane Johnson, June 09, 2017
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  The web site is irritating since after only a limited number of views it insists that you must sign up. By doing so you agree to be the recipient of endless emails from the Ashton Group whether you want them or not. Whoever makes the rules for this web site doesn't understand that when I find a listing of interest I will contact them for further information. My rule is that I don't use these irritating web sites since I don't need more junk mail.
  By Don Griffin, April 15, 2017

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